PRIVACY POLICY
Last Updated: May 2026
1. INTRODUCTION
Salon Fusion ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with Salon Fusion through SMS messaging, phone calls, website visits, or in-person salon visits.
2. INFORMATION WE COLLECT
2.1 SMS Messaging
When you opt in to receive SMS messages from Salon Fusion at (719) 301-9009, we collect:
- Your phone number
- Messages you send to us
- Date and time of messages
- Your inquiry or service request
2.2 Phone Communications
When you call Salon Fusion, we may collect:
- Your phone number
- Call duration
- Your inquiry or service request
- Any information you provide verbally
2.3 Website
When you visit salonfusioncos.com, we may collect:
- Your IP address
- Browser type
- Pages visited
- Information you submit through forms (including the SMS consent form)
2.4 In-Person Visits
When you visit our salon, we may collect:
- Your name
- Phone number
- Service preferences
- Hair type and condition information
- Payment information (if applicable)
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Respond to your SMS messages and phone inquiries
- Schedule and manage appointments
- Provide hair services
- Send appointment reminders and confirmations
- Process payments
- Improve our services
- Comply with legal obligations
- Communicate salon updates and information
We do NOT use your information to:
- Send unsolicited marketing messages (except as described above)
- Share with third parties for their marketing purposes
- Sell your personal information
4. INFORMATION SHARING
4.1 Third-Party Service Providers
We may share your information with:
- SMS service providers (Twilio) to deliver messages
- Booking platforms (GlossGenius, Square) to manage appointments
- Payment processors to handle transactions
These service providers are contractually obligated to use your information only as necessary to provide services to Salon Fusion.
4.2 Legal Requirements
We may disclose information when required by law, court order, or government request.
4.3 Business Transfer
If Salon Fusion is sold or merges with another business, your information may be transferred as part of that transaction.
5. DATA RETENTION
We retain your information as long as necessary to:
- Provide services to you
- Respond to your inquiries
- Comply with legal obligations
- Fulfill the purposes outlined in this policy
You can request deletion of your information by contacting us at admin@salonfusioncos.com.
6. DATA SECURITY
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. YOUR RIGHTS
7.1 SMS Opt-Out
You can opt out of SMS messages at any time by replying "STOP" to any message. You will no longer receive SMS communications from Salon Fusion unless you choose to opt back in.
7.2 Access and Correction
You have the right to access, review, and request corrections to your personal information. Contact us at (719) 301-9009 or admin@salonfusioncos.com.
7.3 Deletion
You can request deletion of your personal information by contacting us. We will comply with your request unless we are required to retain the information by law.
8. CHILDREN'S PRIVACY
Salon Fusion services are not directed to individuals under 18 years old. We do not knowingly collect information from minors. If we become aware that a minor has provided information, we will delete it promptly.
9. CALIFORNIA PRIVACY RIGHTS
California residents have additional rights under the California Consumer Privacy Act (CCPA). For more information about your CCPA rights, contact us at admin@salonfusioncos.com.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing information.
11. POLICY UPDATES
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this policy. Continued use of Salon Fusion's services constitutes acceptance of the updated policy.
12. CONTACT INFORMATION
For questions about this Privacy Policy or our privacy practices, contact:
Salon Fusion
7611 N Union Blvd
Colorado Springs, CO 80920
(719) 301-9009
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By using Salon Fusion's services, you acknowledge that you have read and understood this Privacy Policy.